5 Reasons Why the Best Employees Leave Organizations

pexels-photo-1563355.jpegEvery organization takes pride in having an employee who is passionate, disciplined, industrious and keen on going the extra mile. Most organizations would want to keep such an employee for life because their performance at work is guaranteed. It often comes as a surprise when one of your best employees decides to leave the organization. While most bosses will not admit it, a notice from such an employee can be devastating news. It is common for managers to blame everything and everyone under the sun whenever a good employee leaves. A manager who is keen on learning from such an experience will take time to critically examine the reasons why his or her best employee is leaving.

If your organization is struggling to retain its best employees, here are some of the most common reasons why this might be the case:

Lack of work-rest balance

We call it work-rest balance because referring to it as work-life balance would be an indication that work is not part of life. In a quest to maintain healthy bottom lines, some organizations push their employees out of their jobs. They demand more than is humanly possible within unrealistic timelines. Even the best employees struggle to keep up with the workload as the managers demand more and more from them. A job that is supposed to be done from 8am -5pm with breaks for lunch and tea ends up becoming a twelve-hour job with no breaks. The employees barely have time to eat, interact as normal human beings or even take breaks that would enable them to acquire a new perspective on the tasks that they are handling. The overall effect of this becomes visible in their physical, social and mental well-being. An organization that treats its employees as mere “resources” without taking their well-being into account will end up losing its best employees.

Overworking employees is counterproductive. A research study carried out by Stanford University showed that the productivity of an employee decreases sharply as the working hours per week exceed 50 hours. It is important for all the leaders in an organization to create a realistic workflow that will help the organization meet its goals while ensuring that the workers are not overworked. It is equally important for line managers to learn how to respect the personal boundaries of the employees they work with. An employee does not have to be on call on weekends, holidays and after working hours unless it is utterly necessary. Organizations seeking to maintain the productivity of their employees should insist on creating a culture in which working late is not considered an indicator of good performance. This will ensure that all employees manage the tasks for the day effectively hence maintaining a healthy work-rest balance.

Failure to Tailor the Talent to the Tasks

going.pngSome of the most talented employees in organizations end up using only 10% of their potential because their talent has not been matched to their jobs. As a result of this, the best employees gradually become discontented and begin to seek other avenues where they will realize their full potential. The mismatch between an employee’s tasks and talent happens as a result of “straight line” mentality. This mentality believes that an employee who is employed in one department should stay in that department. It fails to have a comprehensive view of what the employee is good at and finding ways of providing an opportunity to make use an employee’s talent.

Lies, Lies, Lies

There are organizations that have perfected the art of dangling carrots in front of their employees. For instance, employees can be told by their manager that they will receive a bonus once a certain project has been completed or if they meet their sales target. Employees strive to attain the goal but once they do, the goal post is shifted. Then, the management of the organization provides a long, winding explanation as to why it cannot keep its promise. There are organizations that give their employees contracts that enumerate several benefits but once the employees start working for the organization, the benefits mysteriously fail to show up. Whenever an employee tries to find out why he or she is not getting the benefits as promised, the explanation that is provided is barely sufficient. An organization that lies to its employees loses credibility among its employees. This eventually demotivates the best talent and makes them leave the organization.

Unaddressed Concerns

Addressing the concerns raised by employees is an essential aspect of ensuring that the employees can trust their organization to look out for their best interests. In some organizations, leaders have created a culture in which they remain detached and unapproachable. Issues such as discrimination, unethical practices and sexual harassment can remain unaddressed in such an environment. This leads to widespread fear among the employees. Eventually, leaving the organization becomes the best option.

Poor Pay and Benefits

employee leavingAn organization does not have to offer an employee a bucket load of money in order to retain the employee. An organization just needs to work towards offering fair compensation in line with market rates for a particular type of job. Additional benefits such as flexible working hours for young mothers help in retaining an organization’s top talent. An organization that does not pay its employees on time or fails to pay after several promises is setting itself up for failure because it will eventually suffer from talent drain. It may be easy for an organization to get away with failing to compensate its employees as expected but in the long run, it ruins the organization’s reputation and has an effect on its bottom line. Employees need to know that their financial well-being is not secondary to the company’s profit. They need to see the results of their productive days become tangible benefits.

Do you need help with identifying and retaining talent in your organization? Talk to us at Crystal Recruitment, a leading talent solutions provider in Kenya.

7 Intelligent Steps Towards Gracefully Quitting Your Job

pexels-photo-106788

For every story about a successful transition from one job to another or a business opportunity, there is another story about a stressful job transition. Contrary to popular belief, quitting your job is not as easy as the movies make it look. It can be terrifying, exhilarating, uncertain or all of these at the same time. Sometimes it is the product of days, months and years of agonizing over whether the decision to quit is the right decision. For other people, it can be the product of a whim, a gut feeling that the grass is greener on the other side. There is no right or wrong way to arrive at that decision but there are intelligent steps you can take as you work towards your transition. The key thing is, that once you make up your mind to leave the job, have the courage to follow through with your decision.

Find your “why” before you leave

Difficult bosses have been known to be among the leading reason as to why people quit their jobs. While it is true that there are bosses that are impossible to work with, there is another side of the coin. Some employees place unreasonable expectations on their bosses making the work environment stressful. Before you leave your current position, you need to ask yourself the hard questions:

  • Why do you want to leave your job?
  • Are your reasons detached from any pending emotional matters that you have not dealt with?
  • If there are steps you could take towards improving your experience at your current position, would you take them and evaluate the outcome before making your decision?

Draft a transition plan

I have met candidates with noticeable gaps in their CV’s which is often as a result of leaving a job without having a proper transition plan in place. A typical transition plan answers the following questions:

  • Are there any pending projects/ tasks you need to complete before your final day at your job?
  • When will each of these projects or tasks be handed over to your successor?
  • What are opportunities are you eyeing after you leave?
  • Do you have a proper plan with clear objectives and set timelines to help you pursue other opportunities?
  • Do you have a financial plan in place to cater for your pursuit of other opportunities?

You may not be able to cover all the bases but you can anticipate as much as you can and plan ahead. If you have a mentor, let him or her help you with this process.

pexels-photo-796602Give notice to your employer

If you have a contract with your employer, go through it and find out if you are supposed to give a certain amount of notice before you quit your job. In some organizations, failure to serve sufficient notice can have a direct impact on your terminal benefits. It is important to serve notice as it allows your employer to have sufficient time to find a replacement. If there are specific skills you acquired through experience, the notice period allows you to transfer those skills to your successor.

Hand in your resignation letter

Forget about those cheesy videos of employees who made emotional videos and sent them to their bosses as a resignation letter. They only work if you are out to become an internet celebrity after you quit job. Your resignation letter should be a precisely drafted legal document that informs your employer that you will no longer be offering your services to the organization after a certain date. You do not have to delve into the details as to why you quit your job. Keep it short, polite and formal. Outline any transition plan you are willing to make and implement. Express your gratitude to your boss for the opportunity.

Schedule a meeting with your boss about your exit

This may be the most difficult part of exiting from your current position but it is necessary. Have a short meeting with your boss and inform him/her that you will no longer be working for the organization. Future employers may seek a recommendation from your former boss so it is important to leave in good terms.

Handle pending administrative matters

If your organization has a well-established HR department, you may be required to attend an exit interview. Attend the interview and keep your criticism concise and constructive. Fill in the paperwork that you may be required to fill in to cater for things such as your retirement benefits and your health insurance. Clear with all the departments you need to clear with. Let your colleagues, particularly your successor, know that you are leaving. You may not have a good experience at the organization but that does not mean you cannot positively influence those who still work for the organization. Share the lessons you have learned from your job with your colleagues.

pexels-photo-704767Forge ahead!

The only way to move forward is to step forward. Once you have left your job, embrace what’s ahead of you. It will be terrifying at times. It will be heartbreaking and exciting at other times. It may not work out after the first, second and third attempts. However, it pans out, embrace it, learn from it and go for it. There is no loss in trying and failing but failure to try due to fear of loss is the biggest loss.

Good luck with your exit!

Do you mind taking a short survey about your previous exit from your job? It would mean so much to us. Click the link below and answer the questions.

Survey on Leaving Your Job

If you are on verge of changing careers, do check out our website, Crystal Recruitment a leading recruitment agency in Kenya for opportunities that we have and apply today!

Top six questions you need to ask an employer during an interview

pexels-photo-355952.jpeg“Do you have a question for us?”

This is a common phrase from interviewers during interviews and the expectation is that the candidates will have prepared several questions for them. Asking questions in an interview is an indication that you did your research and are well prepared.

Most candidates have great answers to the questions posed by interviewers. Some of them have great CV’s and a track record that cannot be ignored. However, they go under the seat when their turn to ask questions comes at the end of the interview. From my interactions with candidates, many of them confuse this with an opportunity to sell themselves to the hiring team. Others do not ask questions because they do not know whether their questions are appropriate. This boils down to anxiety, lack of confidence and poor preparation. Fortunately, we have done interviews for so long that we have developed a cheat sheet for you( do not tell anyone about it).

Here are our top six  questions you need to pose to interviewers during an interview:

1. What would I be expected to do on a typical day/week/month if I was hired for this position?

It may seem like an obvious question but it is absolutely important to find out what your interviewer expects from you. Having an employer lay out what you are expected to do ensures that there are no nasty surprises once you get hired. A candidate who successfully applied for a position as a personal assistant quit her job after a week after being told by her boss that she was supposed to pick up his laundry and supervise his children as they did their homework in the office. Upon further inquiry, she was told that the previous personal assistant used to perform those duties in addition to her daily duties. Having expectations laid out for you during the interview process helps you decide whether you would like to take up the job or not.

images (23)2. Would I be undergoing any form of training after getting the job?

An ambitious candidate not only applies for jobs because he or she meets the criteria but also because he or she wants to grow career wise. If you lack some of the skills that one is required to have in order to perform well, this question helps you determine whether there is an opportunity to acquire those skills before embarking on the job. It also helps you gauge whether your potential employer has opportunities for you to develop professionally. Some companies have an initial training period of up to three months. If you have another job and you require to serve a notice of a similar amount of time, it may be wise to state so during the interview as you pose this question.

3. What are the performance expectations for this position?

It may seem obvious that anyone who gets the position has to perform but the performance expectations may not be that obvious. Posing this question helps you set your mind and attitude towards the attainment of targets as per your position. If the performance expectations are not commiserate to the resources provided by the company, then this question would help you determine whether you still want to take up the job. Moreover, this question will help determine what sort of salary you should accept  should they extend an offer if successful through the selection stages.

4. What are the next steps after the interview process?

No one wants to wait to hear from an employer forever. This questions helps you to have realistic timelines in mind as you await to hear from your employer. This question helps you know what to expect and when to expect it. It is also a way of getting some reassurance from your employer after the interview. You can also check with them what sort of medium will they use to provide feedback.

pexels-photo-66134.jpeg5. Will I be working with a team? If I am, could you tell me a little about the team?

Everyone indicates that he or she is a team player in their CV’s. The true test of this attribute is when you are actually introduced to the team. Candidates have been known to quit their jobs after a short time because of teams that were impossible to work with. Find out who you will be reporting to. Find out whether there are any challenges that the team has been dealing with. Find out how the organization has been building the capacity of the team and promoting team work within the organization. Find out about the work culture among the teams in the organizations.

6. What sort of advancements can I work towards while working in this department?

This question will give you a glimpse into opportunities for mobility within the company. The last thing you want as a candidate is a dead end job that leads you nowhere. Your ultimate goal as a candidate should be to grow in your career path. Advancement may in form of training opportunities, promotion and mentorship opportunities.

Do you want to change careers? Crystal Recruitment, a leading Recruitment Agency in Kenya works with Employers and we may have your next career on our Job Board. Be sure to check it out.

Is your CV selling you? Try These Tips!

First, the basics – Correct Contact Details.

Your contact details must be up to date, and correctly spelt. Remember that errors can cost you  a Job?

It is not uncommon to get CVs of candidates whose contact details are incorrect or the emails are miss pelt hence bounces. That is a straight ticket to missing out on an interview.

Furthermore, when job hunting and you get a missed call of an unknown number, please do call back. Sometimes, when there are so many job applicants, the recruiter moves on to available candidates. A call back also means you can make follow ups which is a plus in itself.

 

Second: Read the Job Specification then respond like for like

Are they looking for a Customer Service Executive? Do you have have similar skills? Any achievement around retaining a client or up-selling through your outstanding customer service? Highlight that.

Use keywords specific to that job you are applying for.

That means if you were to apply for an Account Manager position, then you would rewrite your CV to capture your Client relationship skills.

Basically, one CV is not one fit for all jobs. And if it is not an entry Level position, then be selective in putting your energies in positions that you are confident if hired, your would excel. What we mean is, if you are sending out your CV to 5 different jobs with different job titles and you have the right skill set thus are sure you can do either of the job, then you will be writing 5 cover letters and 5 CVs highlighting why you are best suited for the different roles.

 

Third: Beauty lies in the Eyes of the Beholder

This is all about formatting, spacing, fonts, layout and length. We did share a few fonts that are most attractive in the last article.

Your CV body font should be between 10 and 12 points and the headings to be 14 and 18 points. When it comes to margins, a 2.5 cm is decent enough. The right spacing does bring out clarity and professionalism.

We have seen CVs that are 16 pages long. The common rule of the thumb is that your CV should be at a maximum of 2 pages . If possible one page.

What is the length of your current CV?

To let you in on a secret, a CV gets on average a 90 seconds view and from there it is either, “Trash, Consider Later or Good to Shortlist” . So next time you are writing your CV, try picture where you want your CV to land and what you can do about that

It is advised to save your CV in a PDF format unless advised otherwise. This is because a PDF document will maintain its formatting no matter the device used to open it.

Furthermore, another reason to save your CV in PDF format is that most PDF files can be easily opened online thus you get a faster view visa-a-vi a word document file that must first be downloaded before viewing. When recruiters are working against time and they get great pool of applicants from those already viewed online as their CVs are in PDF files, the rest may have to wait for another day.

 

Fourth: The Content

This is where the rubber meets the road. The meaty stuff in your CV will get you the well deserved interview.

Your CV should be written chronologically including both years of graduations and work experiences.

If you have been out of school for 5 years and less, then you start with your education then go to experience.

If you have been working longer, then the experience takes precedence and later include your education details.

Do not exaggerate or falsify information for either the work experience or education. The best of recruiters will sniff you out once they do their reference and background checks.

Do highlight your honors and key achievement.

Focus on your wins. Think through your career as you write your CV and do put effort into demonstrating your most significant achievements that could have led to getting awards, recognition, rewards etc.

Avoid too many bullet points and listing “your previous job description word for word”.

When talking of your work experience, try to think numbers and metrics. Be clear on the measurable and the quantifiable e.g, Instead of saying you were a Regional Manager at Company Y,  you could say you were Regional manager implementing new systems across 3 countries while managing 6 cross-cultural teams.

As for extracurricular activities, do focus on those that are most relevant to the job, in that they will add a special touch to show you can indeed do the job. It is a nice to demonstrate that you can manage a team as you hold office in a Not for Profit Community Organization and you have been instrumental in implementing the organization’s mandate even if you may not be in a managerial role in your current employment.

 

Final: References

Unless asked to include, you can always write a line, “To be Availed Upon Request” or remove the line altogether if you no longer have space.

Bonus Tip;

When submitting your application via an email address, please remember the following:

  • The Subject Line should be the Title of the Job you are applying for.
  • Do not send blank emails – share a little bit more about your suitability for the role on the body of the email
  • Follow instructions – if told to include a cover letter, do include a cover letter.

If you are working with a Leading Recruitment Agency, do ask questions about the potential employer and their expectation of interested candidates.

CV Writing? The Absolute DONT’s

“Have a better CV”.

“Change the titles”. 

“Make it shorter”.

“Use an attractive font”. 

These are common phrases I use in my day to day work as a Recruiter after speaking with a candidate who has great potential but sometimes, not such a good CV. The advantage they would have is that the Hiring Manager would listen to me since I have done the initial screening. However, were we to base our decision on the CV alone, the candidate wouldn’t stand a chance.

The reality is that not all companies use Recruitment Agencies and sometimes candidates must follow the application procedure set down by the Hiring Companies, meaning their CV will either be the tool to give them an interviewing opportunity or not.

So what are these mistakes that could be your downfall in a job search?

Typographical Errors (Typos, grammatical errors)

Spelling

I think this tops the list of the No-Nos when it comes to your CV. Such a mistake will take your application to the trash/reject folder faster than it landed in the inbox folder. Some of the things to do to avoid this deadly mistake include;

  • Proof read the CV.
  • Print out and check again.
  • Have a friend check for you because, let us be honest, it can be hard identifying your own mistakes.
  • Use other tools like Grammarly.
  • You can create your own resume proof reading checklist, or you can use this one that I found pretty interesting. In simpler terms, there is no excuse for such an error.

Lack of Consistent Formatting

Once you have made sure you have no spelling or grammatical errors, then you need to check your formatting.

Have a  form of consistency. From the font used, sizes, headings etc. Let there be a sense of a flow.

When not sure, look for templates online. There are a thousand of them that you can customize. Let the Recruiter want to read through your CV at just a glance of the CV.

Some of my favorite fonts that I have used so far include;

  • Gill Sans
  • Cambria
  • Garamond
  • Calibri
  • Georgia

This goes to show you there are fonts that are not as attractive; rather they would dull your CV. Take time to research more and also remember that a Photographer’s CV would be very different from an Accountant’s CV.

Customize the format to your line of career and craft.

Gaps in your CV 

GAPSIt is encouraged that you write your CV in a chronological order including the years and months of the start and end of each employment.

Whether you took a sabbatical leave, time out to raise family, to venture into business, to do certain projects, take care of sick family member/relative etc, find ways to explain the same in your CV so that there are no gaps.

When you have gaps, it tends to leave an impression that you could be hiding something.

Irrelevant Information

It is advised that you do try as much as possible to keep your CV sweet and short yet giving a clear picture of who you really are.

Some of the things that are considered irrelevant:

  • Personal Information (Age, Marital Status, No. of Children, Gender, Religion etc).
  • Career Objective/Vision (Can only be useful if changing the industries completely hence a short summary why).
  • Copy pasting your current job description as tasks/responsibilities
  • Your Interests/hobbies (Unless it is in line with the position you are applying for).

Cliches and overused words

Instead, do find action words to use to display your competencies.

cv

Exaggerated information aka lies in your CV

Those who exaggerate or tell lies in their CV do somehow get caught.

My main question though is; why let a lie be the end of your career in the long term as your integrity comes into question?

Basically; what else have you/will you lie about??

There are other things to avoid such as listing too many jobs, too many bullet points, CV lacking sense of direction and progression of skills, qualifications not clear etc but I think they may not be as suicidal as those mentioned above.

A parting shot; when you get to the interview panel stage, make sure you can explain your CV in detail. Lack of doing so may just mean the end of the interview in that very moment. Master your CV, know it, every little detail and defend what you have written. 

For those in the job search, check our page for latest jobs and hopefully, with your great CV you get yourself an interview?

Do come back soon for the “Must to Do” for your CV to stand out.